“The positive is that the view is stunning from the lounge and bedroom even on a cloudy day, also the property was clean & tidy when we arrived and the guy that we saw when we arrived was welcoming and polite.”
The negatives are
Lounge - settee & chair uncomfortable to sit on for any length of time, the sliding patio door hard to open when first arrived thought it was going to come off the bottom runner, once opened it ran along ok but the open/close catch was hard to close/ open for one of the party.
As there’s not a door to this room you couldn’t shut in the heat coming from the one small rad so felt cold all the time and didn’t make it pleasant to sit around and relax.,
Bedroom - uncomfortable bed, out of the 4 pillows HR only 1 had a pillow protector on ?, every time you turned not sure if it was the mattress topper but it made a ruffling sound which wasn’t good and woke the other one up. The quilt itself was thin and also was too small for the duvet cover, the duvet cover had a hole at one of the seams. The window hinge was rusty and black starting to appear.
Bathroom - freezing, old discoloured rusting towel rail didnt look good but didn’t warm the room at all, the shower though the water was hot the pressure seemed minimal so the spray out wasn’t great.
Couple of windows shot - whether the seals have gone, one was the big window in the kitchen and the other the small opening part in the entrance lobby.
Balcony - looking tired decking & chair.
Some of these are issues that wouldn’t be able to be a quick fix so do understand but just not a property we will be returning too as it just wasn’t comfortable to relax in and this is what we were looking for.
Thank you for taking the time to leave feedback it is always greatly appreciated.
We have looked into the points you have raised and have made some improvements to the property.
We cannot comment on the comfort of the sofas and the bed as this is something that is subjective and changes from person to person.
We checked over the sliding patio door and the door seemed to be operating correctly but we will keep an eye on this.
The property has night storage heaters that are adequate to keep the Lounge warm and cosy.
We try to make the bedroom as comfy as possible, the quilt is a middle tog as the room does get quite warm but we have provided extra blankets in case they are needed.
We have replaced the towel rail in the bathroom and have installed a new shower pump to ensure the bathroom stays warm and there is enough pressure in the shower.
We are due to have a few of the windows replaced soon as it was highlighted that some of the seals had failed.
We are always actively looking to improve the property and any and all feedback is welcomed
We hope to see you again soon.
Property Owner
