“We have been going to Cornwall for Christmas for 13 years and this is the first year when the holiday home that we have rented had no Christmas decorations in it - most places provide a tree but all places until this year have provided some form of decoration.”
We arrived at 5pm to find that no lights had been left on (not even the outside sensor light and its a dark path to the door which is difficult to find) so it was cold, dark and unwelcoming. The property itself is ok. It was clean. Its a bit stark - the living area reminded us of a doctors waiting room, its not very homely, but we went and bought some lights and a Xmas tree to cheer it up. The sofas are a bit collapsed, so not very comfy. The apartment is very warm though - there's ...
We arrived at 5pm to find that no lights had been left on (not even the outside sensor light and its a dark path to the door which is difficult to find) so it was cold, dark and unwelcoming. The property itself is ok. It was clean. Its a bit stark - the living area reminded us of a doctors waiting room, its not very homely, but we went and bought some lights and a Xmas tree to cheer it up. The sofas are a bit collapsed, so not very comfy. The apartment is very warm though - there's underfloor heating that really works well.
The kitchen is very well equipped, we could easily cook Christmas dinner and all other meals, it had everything we needed. The beds were ok, not uncomfortable. The shower situation was difficult - there is a boiler on a set schedule for heating the water, so we had to stagger our showers (one person in the morning, one in the afternoon, one in the evening) and even then the water got cold before you had finished. It was bracing in December! The shower cubicle was also very small - its hard to bend over to pick up the shampoo and we are average sized people!
We appreciated the parking space and had no problem getting our Nissan Juke into the space (although the garage was almost empty - would be much harder if the other spaces were used).
This property is probably very good in the summer - it is sold on its amazing view and the view is great from the balcony. However in the winter, when you can't spend much time on the balcony, there is only a door and a high window to look at the view through so you don't really get the benefit of the view. Its nice to sit at the breakfast bar and look out, but you can't really see the view from the sofas. Despite of all of this, we had a nice Christmas. This is our third Christmas in a row spent in the Packet Quays area and there are much nicer properties for less money than this one during the winter - although it probably comes into its own during the summer when you could use the balcony more.
Thanks for taking the time to publish a review following your stay at Toby's Quay, we are delighted to hear that on the whole you enjoyed your stay. For the benefit of future guests, we have never decorated the property for Xmas as not everyone wants this, we are however more than happy for guests to bring their own decorations/tree. The external lights are normally always left on, the switch inside the property must have been switched of so we do apologise on this occasion that this was overlooked. New sofas are on our 2025 list of things to do, we are currently looking for a suitable replacement and hope to have this actioned by the end of the season. There is plenty of hot water to accommodate 4 showers without the need to stagger, however if you enjoy exceptionally long showers then of course the hot water is likely to run out as the cylinder (which is large enough for a property accommodating 4) only holds so much!
Property Owner