“On tuesday we had been out for the day, returned 5 ish.”
my wife went into the Loo turned on the light and the fuse blew.No lights no sockets in short no electricity at all.We called next door but no response. We then phoned the owner, she was vert apologetic.An electrician arrived 15 minutes later.It didn't take him long to spot a problem with the main fuses,unfortunatly he needed parts that he could not get until the next day we had planned to eat in but that was out!!, we ate out and returned at about 9ish. No electric no coffee no telly.We did have lighting, thank goodness 9.30 a.m. our sparks arrived and had the job done in 30 minutes.( we had a cup of coffee )!!! We spoke to the owner to put her in the picture, she said it wasn't really her concern and we should have contacted you. We look forward to hearing from you.
Thank you for your feed back. The day was Monday , not Tuesday.
Somehow you had managed to trap the electric wire of the industrial lamp in the lounge while moving the mechanism up or down , this caused the house to trip. An electrician arrived within 15 mins of your call to say there was no electric. He wasn’t able to locate the problem and arrived back the next morning to fix it.
You spoke to me to alert the problem , which I fixed , but you then say you contacted me again and I told you not to contact me but Sykes.
In fact you contacted me saying you requested to be moved to another property , I did say that as you booked through Sykes , your agreement was with them , so go back and ask the question.
So glad you decided to stay and enjoyed the rest of your holiday.
Property Owner
