“The negative aspects.”
On arrival, the property was really cold, and I would suggest that the heating be put on prior to an arrival, as it took sometime for the house to heat up. The old leather settees in the living room, are extremely uncomfortable and need to be replaced. The courtyard to the rear is unappealing and you would not want to sit out there, the bright blue painted floor is not attractive. In the listing, it states that there is on site parking, when in fact the only parking is a pay and display car park about 200 meters away. We were notified of this, but only after making the booking. The car park was generally quite full, and I would suspect in busier times be an issue. The road outside can be busy, and if you were using the ground floor bedroom at the front of the property, you would be disturbed by the noise of traffic.
The positive points. The kitchen is fully kitted out with every appliance you could think of, so if you intend to eat in, you would have everything you need. There was a welcome pack, with milk, wine, bread and even local saffron cakes, a really nice touch. The beds were comfortable and the whole property was really roomy. The location was quite central and you could easily walk to all the local pubs and restaurants. As a working village, everything was open, unlike many of the tourist villages that seem to open for summer only. This is a year round location. The panoramic view from the first floor living room, looking right over the harbour, with the working fishing fleet, will keep you occupied for hours. There is a bus "The Mousehole" which runs every 20 minutes to take you into Mousehole or Penzance, from where you can easily get a train for St Ives. Transport for Cornwall who run the buses offer a travel anywhere in the county, £5 per day or £20 per week ticket, so you do not need to drive and will not have parking charges and difficulties especially in the Summer. The location gives you a central base to explore with ease this part of Cornwall either by foot, car or public transport.
Hi Kenneth, thanks for the positive points you've made and also your honest feedback on other items. Regarding the temperature we can only apologise and we agree that the property should not have been cold on arrival so we will take steps to ensure this doesn’t happen again. We haven't had feedback about the sofas before but now we have, we will review these when we are next there. The house has never been advertised as having on-site parking; there is off-street parking in two car parks within a very short walk, although we can understand why the reference to off-street parking on the information could cause confusion and we have requested this be removed from our page. As demonstrated in the photos of the house, it is on a road, albeit a minor one, and the ground floor bedroom is at the front. As is the case with many Newlyn properties, there are ruins of the fishing past in many outdoor spaces - our courtyard features walls which were part of an old Pilchard Works and there is a limit to what we are able to or want to cover up or disguise. This space is generally popular with our guests, friends and family in the warmer months although on a cloudy drizzly day in early March, we agree it probably it wouldn't have the same appeal. We will continue to review the points raised and take action where necessary, and we hope that you had a pleasant time in Newlyn.
Property Owner