“We are a elderly couple in our 70's, my husband is disabled and our son who came with us has autism.”
I chose this holiday apartment as it had lots of features which would suit us perfectly... a Lift, 2 bathrooms, sea view, balcony, allowed dogs, 3 large TV's and a private car park...all excellent, very clean plus a pleasing welcome pack. But... there is always a but..sorry...heating was far too hot 23 degrees celsius, could not be turned lower. No grip rails in both showers or anti slip mats, glass shower-shield over the bath moved outward...all very dangerous? A very smelly stagnant mop and bucket..yuk ..I left it on the balcony. A phone call.. could window cleaners come and clean windows? .. Err No! we are on holiday? The bin shed is full of empty wine/beer bottles,over flowing on the floor. Living room remote control as you know from other guests is not working. Last complaint is not owners fault but we left early Thursday morning as we could not stand the 9am to 4pm hammer drilling in the road, as they where renewing a barrier on the over hang above the aquarium.
Thank you for your feedback.
The photos show exactly how the flat is furnished and how the toilets
are setup
If you had special requirements you could have got in touch.
Also the information provided in advance is precise and contains heating
instructions and at least 4 places mentions where you can contact if you
have any questions. Further, widows are cleaned during every changeover
unfortunately last changeover the cleaner was sick and hence we asked if
we could come for cleaning.
The remote control batteries were replaced and again if you had
difficulty you could just send a message whatsup email or call. We have
provided all information where you can get in touch.
We have clear instructions for the bin area and have even put additional
voice assisted instructions. Guests unfortunately do not all respect the
rules however every week the bin area is cleared.
Property Owner