“This was our third visit to Swallows Nest, Morvah.”
Unfortunately, this time, we noticed a decline in cleanliness and maintenance of the property.
On arrival, although the floors had been washed, there was a lot of wet puddles, resulting in soggy socks…..as we always remove our outdoor shoes on entering. We had to mop up in the lounge and kitchen.
There wasn’t any clean tea towels, only three wet dirty ones, which I had to wash before use.
There was hardly any toilet paper on the roll
holders to use before we did a shop. We’ve always ...
Unfortunately, this time, we noticed a decline in cleanliness and maintenance of the property.
On arrival, although the floors had been washed, there was a lot of wet puddles, resulting in soggy socks…..as we always remove our outdoor shoes on entering. We had to mop up in the lounge and kitchen.
There wasn’t any clean tea towels, only three wet dirty ones, which I had to wash before use.
There was hardly any toilet paper on the roll
holders to use before we did a shop. We’ve always had a full unused one previously, and it’s not hygienic to use someone else’s leftovers.
There wasn’t any antibacterial hand wash in the downstairs bedroom shower room. The bedroom also had cobwebs and lots of dirt and dust behind the bedside tables and on skirting boards. It looks like it hasn’t been cleaned for months. Also, more importantly, the outside bedroom wall has black mould spores going quite a long way up. I know that can be contributed to people not using the shower room fan or opening windows, but it does need treatment. It’s not healthy to sleep in these conditions.
The dining room carpet has quite a few stains, which could easily be cleaned. Also, the door into the garden was very difficult to open, we had to oil the lock after several attempts.
I think both bathrooms need the tiles re-grouting as they’re looking quite grubby.
There also needs to be a privacy blind in the upstairs bathroom. We had to cover the bottom half of the window with a towel!
We also missed the usual complimentary cream tea on arrival, which was a godsend after a long journey. Would rather have gone without the huge bag of sugar, handful of tea bags, coffee and biscuits.
- Elizabeth, November 2024