“Great place for a quiet country stay, spacious cabin does need a little love and attention mainly to the exterior wood finishes to the cabin and furnishings.”
Double bed mattress not comfortable needs replacing. Nice thick towels, Some cooking utensils are not of a good quality and very bendy. Nice spaces between each plot the valley view is some what lost amongst the trees and the Lakes are hidden behind the under growth..The on site Old Mill Restaurant food is excellent but customer service very disappointing Needs to sorted by its management team big issues while we were on site.
Double bed mattress not comfortable needs replacing. Nice thick towels, Some cooking utensils are not of a good quality and very bendy. Nice spaces between each plot the valley view is some what lost amongst the trees and the Lakes are hidden behind the under growth..The on site Old Mill Restaurant food is excellent but customer service very disappointing Needs to sorted by its management team big issues while we were on site.
Thank you so much for leaving us your feedback Dennis, we really appreciate it. With regard to the issues and suggestions that you have made, we will look into resolving these for future guests. I apologise that they were not dealt with prior to your arrival. Due to the inclement weather we have been having in recent months, our grounds have grown quicker than ever and the team is working very hard to keep on top of this. I am so sorry that during your stay you were not able to see our lakes properly, as they are very beautiful. I hope that despite the issues you encountered you will choose to stay with us again in the future.
Sally, Guest Services, Charteroak
Property Owner