“The bed was comfortable and everything worked as it should.”
We stay in a lot of holiday homes and I felt, for the money paid, there was a lack of basic things like washing up accessories e.g. washing up liquid, tea towels, washing up sponge. Luckily we brought our own. I know there was a dishwasher but what a waste of energy putting it on just to wash up a couple of bits and, with just two of us, we would have had to wait all week to fill it up by which time we would have run out of crockery and cutlery. There was also nowhere to drain the cups, glasses etc. The jacuzzi, as someone else has said, had large, black bits floating around every where which was most disconcerting. Asking clients to clean it out after use is a bit daft when you only provided one J Cloth for the whole lodge. Seems strange having a jacuzzi and sauna but non of the basics. Also I am assuming you expect everyone to eat out as there wasn't any baking trays to pop anything into the oven. We didn't want to cook but the odd ready made meal would have been welcome and foil containers don't go with microwaves. Little things but it felt inadequate. For us it was too isolated but that is just personal preference so we would not return. It would have been nice to go for a local walk in the evening but there was nowhere to go. My own fault for not checking but I saw us walking around the lake in the evening but basically unless you drive the only place to walk to is the bar/restaurant. Somewhere to sit and relax on the balcony would be a good idea : you cannot sit and relax in the hardback small bistro chairs provided. What about a couple of comfy lounger type chairs? The Old Mill served excellent food and though the staff were friendly, I don't think I have ever been anywhere where the service has been so slow. We ate there twice and both times we were waiting over half an hour for our starters (the place was empty)
Thank you for taking the time to leave your feedback. I’m sorry you were not satisfied with your stay. Stonerush is a secluded and tranquil location, and advertised as such. But is still only a 10 minute drive to the coast at Looe, Polperro and a 15 minute drive to Fowey, Lostwithiel and various other locations. There are pleasant walks around the site and also numerous long walks off into the surrounding Cornwall countryside from various points on the site.
The lodge is equipped and maintained to a high standard. Complimentary washing up liquid is provided in the welcome box along with cloths and sponges, and there is a draining board next to the sink. The dishwasher does have settings for half loads and quick washes and the tablets are of course provided. There are various baking trays and containers provided, both metal and china, stored in the cupboard and in the main oven.
There are two sun loungers stored in the cupboard in the hallway. I’m sorry about the black flecks in the jacuzzi but if reported to maintenance this would have been sorted.
All the food in the restaurant is freshly prepared and, as many reviews testify, is superb.
Property Owner
